Friday, August 24, 2007

New Web Technology Needs Inclusive Cultures

In a new posting, Fred Miller, CEO of KJCG, writes about the benefits of new internet and other technologies as helping create "the possibility of an organizational culture in which the ideas of everyone are as available as those of the CEO, but that will not happen without Inclusion. Organizational hierarchies and politics, top-down decision making, cultures non-supportive of people doing their best work and exclusive cliques in organizations can be addressed and changed with technology being a key component to the change, but not without Inclusion. Collaborative technology can enable effective co-creation, meaningful work and communities of cooperation inside and outside the firewall of an organization, but not without Inclusion.
...Without an inclusive mindset and accompanying behaviors, organizations simply will not have the 360-degree vision to solve complex problems and the “old” behaviors will just form in this new technology container."

Fred and his colleagues are amongst those in the forefront of seeing how the newest web related social networking applications and participatory forums can greatly advance organizational effectiveness, but what makes his points particularly profound from our point of view is that they see the critical role of Inclusion in making this happen.
Now we "just" have to be able to help people learn and practice the values and behaviors of Inclusion.

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